Welcome to Client Services
Can't find what you need on these support pages? Let us know, and we'll be happy to help. You can Request Help by phone, email, web, or by stopping by the Technology & Learning Connection on the main level of Zondervan Library.
TU Alert - Also known as Taylor's Wireless Emergency Notification System, TU Alert exists to notify Taylor University students and employees of rapidly-developing, life-threatening situations on campus. Notifications are sent via email and/or text. Students and employees are strongly encouraged to enroll. Sign Up As Student or Sign Up As Employee.
The Connection - Centrally located in Zondervan Library on the Upland campus, the new Technology & Learning Connection is the place to come for computer support, printing, laminating, equipment checkout, and other services geared to help students, faculty, and staff fully utilize Taylor resources.
New Employee Welcome Letter - Read our Letter to New Employees for instructions on activating your Taylor account, resetting your password, details on technology available to employees, and other helpful information.
New Student Welcome Letter - Read our Letter to New Students for instructions on activating your Taylor account, resetting your password, details on technology available to students, and other helpful information. You will find additional info on our New Student Information Page.
Parent Resources - Taylor's Academic Catalog, instructions for sending Care Packages, the Parent and Family Handbook, and instructions for making Tuition Online Payments are available on the Resources for Parents Page.
TOWER Proxy - The Family Educational Rights and Privacy Act (FERPA) restricts Taylor from releasing student records to anyone without the student's express written permission. This includes passwords and access to student accounts. To assist parents in monitoring their student's financial and academic status, Taylor offers the TOWER Proxy service. Read the TOWER Proxy Page for more information and instructions.
My Taylor University Degree - My Taylor University Degree is degree-planning software designed to help students track their progress toward graduation. Use it to guide you in class selection, evaluate a change of major, or explore adding a minor. Read the My TU Degree Tutorial or visit the My TU Degree FAQ for more info.
T.U.C.A.N. Device Registration - Students, employees, and guests of Taylor University may access Taylor's network and the Internet by registering their computer, smartphone, tablet, or other device on Taylor's network. The process is self-guided and is usually completed within a few minutes. Read How